SolusAir was started by techs who were tired of watching people wait all day, get quoted one price and charged another, then wait again when the same fault came back. So we built the opposite. Fixed prices, two-hour windows, licensed techs, same-day service across six capitals.
“We only back trades we’d send to our own parents’ house. Same-day, same price as quoted, same tech next time. SolusAir passes that test every day, that’s why we put our name behind it.” — Field Works Group
SolusAir started with a simple complaint we heard on job after job: “I took the whole day off work and nobody came.” Or worse, someone came, poked around, added a few things “while we’re here”, and handed over an invoice that looked nothing like the quote. That’s not a heating and cooling problem. That’s a respect problem. So we built a company around fixing it, real two-hour arrival windows, a text 30 to 60 minutes before the van pulls up, and a fixed price handed to you on site before a single screw turns.
Today we run licensed technicians across Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, and out through the regions in between. Splits, ducted reverse-cycle, gas ducted, hydronic, wall heaters, evaporative, one team, all of it, most repairs sorted on the first visit because the common parts are already on the van. Every tech holds a current ARCtick licence and a state electrical or gas ticket. Every repair carries a 12-month workmanship warranty: if something we touched fails inside the year, we come back. No callout fee, no argument. That’s not a marketing line. It’s just how we’d want to be treated.
Your tech diagnoses the fault on site, then hands you a fixed price before any work starts. No “while we’re here” extras. No bill shock at the end. If a repair needs a second visit, you’re told the full cost up front and only pay the diagnostic on day one. The quote is the invoice, every job, every time.
We give you a two-hour window, not an eight-hour hostage situation. You get an SMS confirmation within ten minutes of booking, another text 30 to 60 minutes before your tech arrives, and a phone call from a human if anything changes. Book before 11am in a capital city and we’ll be there the same day.
Same-day is only worth something if the job holds. Our techs are licensed across refrigeration, electrical and gas, so the fault gets solved at the source instead of patched until next summer. Carbon monoxide testing comes standard on every gas service. Repairs are backed for 12 months, new installs for 5 years on workmanship. If it breaks again, we come back.
NEW SOUTH WALES
VICTORIA
QUEENSLAND
SOUTH AUSTRALIA
WESTERN AUSTRALIA
ACT
NEW SOUTH WALES
VICTORIA
QUEENSLAND
WESTERN AUSTRALIA
SOUTH AUSTRALIA
ACT
Not sure if we cover your suburb? Give us a call. The answer’s usually yes.
One team. Splits, ducted, gas heating. Most repairs completed on the first visit.
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Whether it’s the middle of summer or the coldest night of winter, we’re on the road today.